Secure Backups in Dixl

Secure Backups store your messages and media so you can restore them after reinstalling Dixl or switching phones. They’re end-to-end encrypted with a key only you hold.

What’s backed up

Turn on Secure Backups

  1. Open Settings › Chats › Backups.
  2. Tap Secure Backups.
  3. Save your 64-character recovery key — write it down or store it in a password manager. This is the only way to decrypt your backup later.

Your first backup starts automatically over Wi-Fi.

How backups run

Backups run daily in the background when your phone is on Wi-Fi and charging. You can force one from Settings › Chats › Backups › Back up now. Only your device holds the decryption key — Dixl servers can’t read your backup.

FAQ

What happens if I lose my recovery key? Your backup can’t be decrypted without it — not even by Dixl. Store it somewhere safe and permanent.

Are my backups readable by Dixl? No. They’re end-to-end encrypted; only your 64-character key can unlock them.

How much history is kept? All text messages, plus the last 30 days of media.

How do I restore a backup? Reinstall Dixl, choose to restore, and enter your recovery key when prompted.