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Your Dixl profile: name, photo, and who can see it

Your Dixl profile is the encrypted name, photo, and about line others see. How to edit it and control who can see it.

Usernames: let people message you without your phone number

A Dixl username lets people start a chat without seeing your phone number. How to create, share, and change your username.

Your Dixl PIN: what it protects and how to set it

Your Dixl PIN protects your account profile and lets you restore it on a new device. What it covers, how to change it, and Registration Lock.

Forgot your Dixl PIN? How to recover or reset it

If you forget your Dixl PIN there's a cooldown before resetting. What the PIN protects, how to reset it, and the Registration Lock caveat.

Transfer your Dixl account to a new phone

Move your account and messages to a new phone — device-to-device transfer or backup restore. Steps, cross-platform notes, and troubleshooting.

Export your Dixl account data

Request a copy of the account metadata Dixl stores about you. What's included, what isn't, and how to download it as JSON.

Secure Backups: protect and restore your Dixl chats

Dixl Secure Backups are end-to-end encrypted with a key only you hold. What's backed up, how to turn it on, and how to keep your recovery key safe.

Local backups on Android: create and restore a .backup file

A local backup is an encrypted .backup file on your Android phone. How to enable, create, and restore it, and how it differs from Secure Backups.

Your Dixl recovery key: save it and view it again

Your recovery key is a 64-character code that protects your Secure Backups. How to save it, view it again, and what happens if you lose it.

Restore a Dixl backup on a new phone

Bring your chats and media back from your latest Secure Backup. What you need, how to restore on Android or iOS, and common errors.

Link an iPad or tablet to your Dixl account

Use Dixl on up to five companion devices — an iPad, an Android tablet, or a second phone. How to link a device, what syncs, and how to remove one.

Install Dixl on Huawei

Install Dixl Messenger on a Huawei or Honor phone without Google Play: download the APK, allow the install, and keep notifications working.

Update Dixl on Android

How to update Dixl Messenger on Android. Covers the in-app Check for updates flow, the system install prompt, and MIUI-specific quirks.

Battery optimization

How to exclude Dixl from Android battery optimization. Step-by-step for Xiaomi/MIUI, Huawei, Samsung, OnePlus, and stock Android.

Missing Google Play Services

Using Dixl on Android devices that don't have Google Play Services on the phone.

Incognito keyboard in Dixl: stop the keyboard learning what you type

Incognito keyboard mode asks your keyboard not to record or send what you type in Dixl. How it works, how to turn it on, and its limits.

Fix Dixl notifications when messages or calls don't arrive

If Dixl messages only arrive when you open the app, or calls don't ring, these checks usually fix notification delivery on Android and iOS.

Calls don't ring on Android

Why Dixl calls drop after a few seconds on Xiaomi/MIUI and other Android vendors, and how to fix it permanently.

Message requests: accept, delete, or block new senders

When someone not in your contacts messages you, Dixl creates a message request. How requests work and how to limit who can reach you.

Use a proxy in Dixl when the app is blocked

If Dixl is blocked on your network, set a TLS proxy in the app. How to set one up, what the proxy can and can't see, and how to turn it off.

Safety numbers: verify a contact and what a change means

Every Dixl chat has a unique safety number. How to verify it on iOS and Android, why it changes, and what to do when it does.

Contact discovery: how it works and fixing lookup errors

Dixl uses a privacy-preserving lookup to find which contacts use the app. How it works and what to do about a contact discovery error.

Sealed sender: hide who sent a message

Sealed sender lets Dixl deliver your message without the server learning who sent it. How it works, when it's automatic, and what stays visible.

Account & registration